Shipping policy

At WagVenture, we want your order to reach you and your dog quickly, safely and with full transparency.

Free shipping

We offer free shipping on every order — no minimum spend and no hidden fees.

Where we ship

We ship across Australia and to most international destinations. Available shipping options are shown at checkout based on your address.

Processing & delivery times

• Processing: Orders are processed within 1–2 business days.
• Australian delivery: Most orders arrive within 7–15 business days.

These are estimates and can vary during busy periods or due to circumstances outside our control (such as carrier delays or customs processing).

Tracking

Once your order is dispatched, we'll email you a tracking link so you can follow it to your door.

Shipping address

Orders are sent to the address provided at checkout, so please make sure your details are correct. If you notice a mistake, contact us at contact@wagventure.com.au as soon as possible and we'll do our best to update it before dispatch.

Questions

Email us anytime at contact@wagventure.com.au and we'll get back to you within 24–48 business hours (Mon–Fri).